The Ultimate Guide to Your First KINTO Car Share

The Ultimate Guide to Your First KINTO Car Share

KINTO Car Rental and KINTO Car Share offer an alternative to traditional car ownership, so you can still enjoy the convenience of ownership, without the long term commitment or hefty price tag. With KINTO, you can hire a car whenever and wherever you need one (subject to availability). Whether you need a car for an hour to pick up groceries, a day to visit family, or a long-term car rental*, KINTO has you covered.

In this guide, we'll steer you through everything you need to know so you can hit the roads confidently.

What is Car Sharing?

Car share is a convenient, on-demand service providing access to vehicles without the need for ownership. Instead, members can book short term car hire, by the hour or day, through a user-friendly app or website.

It can be a be flexible, cost-effective alternative to traditional car ownership, ideal for students, families, individuals and anyone needing a car occasionally. Services like KINTO offer a wide range of vehicles to suit your needs and lifestyle.

Car sharing services eliminate ongoing ownership costs, including registration, insurance, servicing, maintenance and fuel. For members, it can be a better, more convenient way to drive.

Once approved, you'll have access to modern, reliable Toyota vehicles at your fingertips. With car sharing, you'll enjoy all the perks of using a car without the commitment of owning one.

What is KINTO?

KINTO is a flexible car hire service offering a selection of modern  Toyota vehicles to suit your lifestyle. Whether you're running errands in the city, visiting friends for the weekend or on your daily commute, KINTO offers short term car hire or long term* car rental options to help you move like magic.

With hundreds of locations across Australia, including on-street and off-street parks, you're never far from a KINTO. Many locations are available for 24/7 pickup and drop off, so you don't have to rush back or wait around. Just lock or unlock the car from your phone and go.

KINTO understands that one size does not fit all, so you can choose the vehicle model that suits your plans. From errands to adventures, KINTO gives you the freedom to drive on your own terms and will be right there waiting for you.

KINTO’s services

The KINTO fleet is perfect for everyday and occasional use, and it has 3 services to suit your hire needs. Let's break them down.

Share

For users needing an on-demand short term hire, Share gives you access to KINTO's fleet for a day or an hour here and there.

Rent

Rent is more like traditional hire. If you need a car for rent for longer durations, KINTO's fleet is in your back pocket and offers convenient rental.  

Flex

Enjoy the benefits of owning a car, but with an all-inclusive monthly payment managed all from your smartphone with Flex.

KINTO is paperless, keyless and contactless, so you only need your smartphone to register, book and unlock your car. Simplify your hire with KINTO car rental.

What cars does KINTO have?

KINTO has a diverse fleet of cars for short term car hire, like the zippy Yaris, perfect for running errands in the city. Or if you're after a longer term car rental, then the C-HR or Kluger might be more your style, depending on the space you need. If you're moving homes, the HiAce could be right for you, or you could consider a HiLux for work-related hires. No matter the occasion, KINTO has a ride that suits your plans.

Explore KINTO's car rental price list and find the best option for you.

Hire by the hour, day or month up to a year

If you're searching for a car for rent, look no further than KINTO car rental. With KINTO, you can hire for as little or as long as you need, anywhere from an hour up to a year.

For pricing, use the KINTO app or Get a Quote online. Simply select your preferred vehicle, location, and duration to see pricing and available vehicle options.

How to Sign Up to KINTO

Ready to experience breezy, hassle-free KINTO car rental? Sign up and say hello to reliable, stylish rentals on-demand. Here's how:

Getting started with KINTO is easy!

1. Download the car hire app from the Apple Store or Google Play.

2. Select 'Register' and follow the prompts to create an account with your details.

3. Submit your application with your driver's license, payment information and a selfie for verification.

4. If approved, you can start booking your first ride.  

Approval is an essential step of the process. We take the time to verify your details for a smooth and secure experience. This section of the application takes between 3 - 24 hours, so be sure to allow ample time to apply so you can secure the dates you need.

Once your submission is accepted, you'll have complete access to the sleek Toyota bZ4X you've been eyeing.

What are you waiting for? Sign up to the KINTO car rental app today.

How to use the KINTO app

Navigating the KINTO app is simple. Whether you're booking your first ride, managing your trip on the go, or just wanting an app walk-through, we'll take you through the key features so you can confidently navigate the app, find vehicles near you and hit the roads in no time.

Here's a rundown:

After signing in, the KINTO app opens on the main page, where you can easily find a vehicle, search by location, including your current location, and create a booking. We'll revisit this function below and guide you through the booking process.

To access the remaining app features, select the three lines (hamburger icon) at the top left of the screen to expand the main menu.

At the top, we have Book a Journey, which will return you to the main booking page that we began on. This is handy if you're exploring the app's features and need to return to the main page.

Next is My Bookings – here, you'll find all your upcoming bookings and any previous bookings you have made with KINTO. You can also manage your current journey and extend the booking from here.

To exit the page and return to the main menu, select the hamburger icon at the top left-hand side of the screen, and you're back to where we started.

On the My Account page, you'll find the information about your driving licence and payment card you uploaded at the application stage. Here, you can also add any private membership details, see pending payments, cancel your membership, or, of course, log out.

Moving on to the Vouchers page. Here, you can add and manage any vouchers on your account. To add a voucher, click Add a voucher and input the voucher number.

The next page is Promo Codes – keep an eye out for special offers and promotions that might discount your ride. If you have a promo code you'd like to redeem on a ride, select Add Promo Code, input the code and select Add. Valid promo codes will be automatically applied to your next applicable invoice.  

Test out adding a promo code with $50 credit off your first ride** by using the code WELCOME50.

Last but not least, Help & Feedback. In this section, you will find a range of information. This includes an option at the bottom of the screen to contact our team via Email or Call should you need to get in touch.

If you select Frequently Asked Questions, you'll be directed to the KINTO online FAQ page as a first stop to answer any questions you might have.

If you're having issues, select Troubleshooting to see quick fixes for some problems.

Lost Property is where you can lodge any items you may have forgotten in your vehicle.

Booking Feedback is where you can leave any feedback after your booking is complete.

Terms & Conditions and Privacy Policy are where you can access and view our terms and policies.

Booking a KINTO car rental

Booking a KINTO car share is straightforward:

1. Open the KINTO app & sign in.
2. To find a vehicle, either search through the map or by location to see what is in the area.
3. Alternatively, select Book Now.
4. Add your pick-up date and time, then your drop-off date and time, and you'll have a narrowed-down selection of which vehicles are available when you need them.
5. Select your chosen rental vehicle and follow the prompts to complete your booking.

Your Journey with KINTO

When you're on the move with KINTO, here's what you'll need to know for a smooth trip!

How to unlock and lock your KINTO vehicle?

Use the KINTO app to unlock, lock and start your vehicle. Open the app, and your current journey will pop up. Press the button to access, then unlock and lock the vehicle.

How to manage booking extensions and changes to your KINTO booking?

Need more time? Easily modify your booking through the app. In your current journey, you'll have clear options to Extend the booking (so long as your vehicle has not been booked) if needed or End booking if you're finished using your KINTO.

Steps for easily fueling your KINTO car share vehicle

When it comes time to fuel, visit your nearest petrol station and grab the fuel card located in the car to process payment on us!*** The PIN for the fuel card is displayed in the Current Journey screen of your KINTO app Re-fuelling is included at no extra cost. What a win!

What to do if I’m having issues with my KINTO Car Rental?

So you've hit a bump in the road. Don't stress! KINTO is here to help with roadblocks, big and small, from troubleshooting any issues you may be having or if you've got a flat tyre and don't know what to do. KINTO can assist you in getting back on the road sooner.

Here's how KINTO ensures a stress-free car share experience:

• If you need help troubleshooting, call KINTO Customer Support for assistance on 1300 4KINTO (454 686). Please note service hours are 8:30 am-7 pm Mon-Fri, 9 am-5 pm Sat & Sun (AEST). Customer Support is available 24/7 for emergencies only.
• For car-related issues (e.g. flat tyres), call 24/7 Roadside Assistance for help at any time of the day or night.
• Your KINTO car share includes registration and maintenance fees so you can drive with confidence. Enjoy the drive knowing your hire is well-maintained and road safe.

Review the Membership Agreement and Member Guide for detailed terms and conditions.

KINTO car share can be a hassle-free way to rent a vehicle when you need one. With flexible booking options, an easy-to-use app, and transparent pricing, it's easy to move like magic.

Book a KINTO today and experience the difference for yourself.

FAQs

How do I sign up to get a KINTO car?

Need a car for rent? Sign up is as quick and easy as 1, 2, 3.

1. Download the KINTO car hire app from the AppStore or GooglePlay.

2. Enter your details, including your driver's license & payment card.

3. Submit your application.

Once your application has been approved, you'll be ready to make your first booking.

How long does it take for my KINTO account to be approved?

Applications are run through a screening process to verify the information provided. Generally, they may take a few hours up to a day, depending on the verification requirements. At KINTO, we aim to have all applications processed within 3 - 24 hours so that our valued members can be on the road in no time.

What is the difference between KINTO Car Share and KINTO Car Rental Service?

The main difference between these KINTO services is car share allows for short term car hire when you need a car for as little as an hour or a day. In comparison, car rental offers long term car rental if you need more time for a weekend away or for your daily commute.

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